A still-active account can already be at risk.
Most suspensions don't come out of nowhere: they're preceded by ignored Account Health alerts, repeated A-to-Z complaints, or ASINs placed in risky categories. The AmzRelance Monitoring Desk flags these signals before they turn into a suspension.
Amazon raises alerts. We qualify them.
The Monitoring Desk doesn't replace an Amazon agency: it doesn't touch your ads or your catalog. It tracks one thing only — the risk to your right to sell.
Account Health alerts
Account Health Rating and Performance notifications read and qualified continuously. We separate the noise from the real risk to your right to sell.
At-risk ASINs
Identifying sensitive ASINs before a complaint is filed: uncertain sourcing, a brand owner known for complaints, a regulated category, a missing product document.
Document requests
Invoices, brand authorizations, product compliance, KYC: the documents Amazon most often requests are prepared before they're required.
Evidence file
Building and maintaining a ready-to-use evidence file: compliant invoices, authorizations, certificates, supplier traceability.
Seller Central support cases
Opening and tracking cases with support and Performance teams: documented follow-ups, kept history.
Deadlines
Every open topic has an owner and a deadline. Nothing goes unaddressed until it's closed.
Not sure if your account is at risk?
A free first conversation helps assess whether preventive monitoring makes sense for you.Urgent or preventive: two scopes, two commitments.
| Criteria | Monitoring Desk | Urgent intervention |
|---|---|---|
| When? | Account still active | Account already suspended / blocked |
| Goal | Avoid suspension | Get reactivated |
| Format | Monthly subscription | Per-case fee |
| Fees | From $149/month | 40% upfront + 60% on success |
| Commitment | 3-month minimum | None — per case |
A level of monitoring matched to your exposure.
Scope confirmed in writing before starting. Cancellable after the initial commitment period.
- Monthly Account Health Rating monitoring
- Priority WhatsApp alerts
- Monthly check-in with the team
- Priority access in case of suspension
- Everything in Essential, plus:
- At-risk ASIN detection
- Advance document preparation
- Response to notifications within 48h
- Everything in Standard, plus:
- Monitoring across several marketplaces
- Dedicated weekly follow-up
- Single senior point of contact
Indicative starting prices, adjusted after a first conversation based on catalog size and number of marketplaces. 3-month minimum commitment, cancellable monthly afterward.
Let's talk about your actual exposure.
15 minutes is enough to know if the Monitoring Desk makes sense for your business.Better to monitor than to repair.
A suspended account loses sales every day it's blocked. The Monitoring Desk exists so that day never comes.