Independent firm — 100% Amazon

Your Amazon account is at risk. We defend it — before or after suspension.

AmzRelance is a French firm founded by former Amazon employees. We are not an Amazon agency: we don't run your ads, manage your catalog, or handle your SEO. Our only job is your right to sell on Amazon.

Response within 24h Mostly paid on results Amazon only
15+ years of Amazon experience
Founded by
ex-Amazon staff
in-house team, no outsourcing
600+ accounts reactivated
97% success rate on accepted cases
10 days average reactivation time
Our scope

AmzRelance is not an Amazon agency.

"Amazon agencies grow your sales. We protect your right to sell."

What we handle

  • Account suspensions, blocked ASINs, Section 3
  • Intellectual property and authenticity complaints
  • Blocking identity verifications (KYC)
  • Held funds and payment holds
  • Preventive Account Health monitoring

What we don't do

  • Amazon advertising (Sponsored Products, Sponsored Brands)
  • Amazon SEO or listing optimization
  • Catalog or pricing management
  • Commercial growth strategy
  • A 100% guaranteed reactivation promise
Scope of intervention

Six situations, one job: Amazon.

We don't handle Walmart, eBay, or Shopify. This focus lets us track every change in Amazon's policies and write cases that match what's actually enforced today.

Critical

Section 3 — Seller policy

Account closed for violating general selling rules. Requires a detailed Plan of Action and proof of lasting correction.

Critical

Held / frozen funds

Balance frozen following a suspension or payment investigation. Top priority: securing your cash flow.

High

Intellectual property

Brand, patent, or copyright complaint. We distinguish legitimate complaints from abusive ones.

High

Account suspension

Total deactivation of seller access. Diagnosis of the exact cause and rebuilding of the case file.

Moderate

ASIN / listing suspension

One or more products deactivated. Fast handling to limit loss of ranking and sales.

Moderate

Identity verification

Blocking KYC requests. A case built to match the exact requirements of the department involved.

Your situation doesn't fit any of these boxes?

Tell us about your case on WhatsApp, we'll tell you within minutes if we can help.
Message us on WhatsApp
See account reactivation in detail →
Coverage area

Wherever your account is blocked, we step in.

A seller may be based in France and sell on an Amazon marketplace in the UAE, Japan, or the United States. We handle cases regardless of the seller's country or the Amazon marketplace involved.

Countries with a local Amazon marketplace — hover over the map

Americas

🇺🇸 Amazon.com — United States
🇨🇦 Amazon.ca — Canada
🇲🇽 Amazon.com.mx — Mexico
🇧🇷 Amazon.com.br — Brazil

Europe

🇬🇧 Amazon.co.uk — United Kingdom
🇩🇪 Amazon.de — Germany
🇫🇷 Amazon.fr — France
🇮🇹 Amazon.it — Italy
🇪🇸 Amazon.es — Spain
🇳🇱 Amazon.nl — Netherlands

Europe (cont.) & Turkey

🇵🇱 Amazon.pl — Poland
🇸🇪 Amazon.se — Sweden
🇧🇪 Amazon.com.be — Belgium
🇮🇪 Amazon.ie — Ireland
🇹🇷 Amazon.com.tr — Turkey

Middle East, Africa & APAC

🇦🇪 Amazon.ae — United Arab Emirates
🇸🇦 Amazon.sa — Saudi Arabia
🇪🇬 Amazon.eg — Egypt
🇿🇦 Amazon.co.za — South Africa
🇯🇵 Amazon.co.jp — Japan
🇸🇬 Amazon.sg — Singapore
🇦🇺 Amazon.com.au — Australia
🇮🇳 Amazon.in — India
Your case can be opened from any seller country, even those not listed here — only the Amazon marketplace involved needs to be on this list.

Your marketplace isn't on the list?

Write to us anyway: we check eligibility case by case.
Check my eligibility
Before suspension

A still-active account can already be at risk.

Most suspensions are preceded by warning signs no one is watching: ignored Account Health notifications, ASINs in risky categories, documents never prepared in advance. Our Monitoring Desk flags these signals before they become a suspension.

Discover the Monitoring Desk
MONITORING DESKAmzRelance
Account Health alertsONGOING
At-risk ASINsEARLY DETECTION
Documents to prepareAHEAD OF TIME
The team

A person behind every case — not a bot.

Three people share the follow-up on your case, from the first WhatsApp message to reactivation confirmation.

KB
Karim B.
Co-founder — Section 3 & suspended accounts

A former Amazon employee, he audits every case before we accept it.

LM
Léa M.
Client follow-up & WhatsApp coordination

She's the one answering your messages, no unnecessary jargon.

TR
Thomas R.
Intellectual property & held funds

A specialist in brand complaints and payment holds.

See our full method →

Every day of suspension costs you sales.

A free diagnosis takes five minutes and gives you a clear picture of your chances of reactivation.

Free diagnosis WhatsApp
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