Your Amazon account is suspended. We take care of reactivating it.
Seller Central suspension, blocked ASIN, Section 3, intellectual property complaint, held funds, blocking KYC: we audit your case for free and only take it on if we believe we have a real chance of winning.
Six situations, one job: Amazon.
Each type of suspension follows a different logic and Amazon policy. We tailor the case to the real cause, not a generic template.
Section 3 — Seller policy
Account closed for violating general selling rules: falsified documents, manipulated reviews, related accounts. Requires a detailed Plan of Action and proof of lasting correction.
Held / frozen funds
Balance frozen following a suspension or payment investigation. Top priority: securing the seller's cash flow while addressing the cause of the hold.
Intellectual property
Brand, patent, or copyright complaint that led to a suspension. We distinguish legitimate complaints from abusive ones and prepare the appropriate response.
Seller Central suspension
Total deactivation of seller access. Diagnosis of the exact cause, rebuilding of the compliance file, and drafting of the appeal.
ASIN / listing suspension
One or more products deactivated: safety, authenticity, compliance. Fast handling to limit loss of ranking and sales on the listing.
Identity verification
Blocking document requests (KYC, bank statements, address). We prepare a case that matches the exact requirements of the department involved.
Your situation doesn't fit any of these boxes?
Tell us about your case on WhatsApp, we'll tell you within minutes if we can help.One case, five steps, one point of contact.
Case diagnosis
Analysis of the Amazon notification, account history, and the real cause of the suspension. This diagnosis is free and non-binding.
Case opening
Official case opening, collection of supporting documents, and payment of the 40% management fee to start the work.
Plan of Action drafting
Drafting of the POA (root cause, corrective actions, prevention) in the format and tone expected by Amazon's review teams.
Submission and follow-up
Sending the appeal, tracking exchanges with Amazon, follow-ups, and case adjustments if additional information is requested.
Reactivation confirmed
Account, ASIN, or funds reactivated. The remaining 60% is only due at this stage, once the result is confirmed by Amazon.
The first step costs nothing.
Send us your Amazon notification, we'll tell you within 24h if your case is eligible.40% upfront, 60% only on success.
Full fee details, including for the preventive Monitoring Desk, are available on our pricing page.
We only accept a case if we're ready to win it.
Before opening any case, we run a free, thorough audit of the account. Only after this audit do we decide whether to take it on.
- Full analysis of the Amazon notification and the exact cause of the suspension
- Review of the account's performance history and track record
- Check on the consistency and strength of the available documents
- Realistic estimate of the timeline and actual chances of reactivation
Ready to find out if your case is part of the 97%?
The audit is free and comes with no obligation.About account reactivation.
It depends entirely on the reason for suspension. An ASIN case can sometimes be resolved in a few days, while a Section 3 suspension or a funds hold can take several weeks. The initial diagnosis gives a realistic timeline for your situation.
The 40% paid at opening covers the work already done. The remaining 60% is never charged if the account isn't reactivated. We assess from the free audit whether a case has reasonable chances of success, before taking it on.
The full suspension notification from Amazon, your recent account performance history, and any document already submitted to Amazon. We'll then tell you which additional documents are needed for your case.
Every day of suspension costs you sales.
A free diagnosis takes five minutes and gives you a clear picture of your chances of reactivation.